Privacy Policy

1. Introduction

Zac Frulloni trading as Remote OpenClaw ("we," "us," or "our") respects your privacy. This Privacy Policy explains how information is collected, used, and protected when you use our website and services.

2. Information We Collect

• Booking details: name, email, and scheduling details submitted for calls.
• Payment records: billing details processed by third-party payment providers.
• Service data: configuration details required to deliver remote setup services.
• Support communication: messages exchanged over email, chat, and social channels.
• Basic analytics: anonymized usage data to improve site and service quality.

3. How We Use Information

• To schedule and deliver implementation services.
• To process payments and maintain service records.
• To provide hypercare or managed support when purchased.
• To communicate operational updates and respond to requests.
• To improve workflows, documentation, and service quality.

We do not sell personal data to advertisers.

4. Third-Party Services

We may use third-party providers for scheduling, payments, and analytics.

• Scheduling provider(s) for booking calls.
• Payment processor(s) for billing and invoicing.
• Analytics providers for aggregate website performance insights.

Your use of those services may also be governed by their own policies and terms.

5. Data Handling During Setup

During implementation, we may receive temporary access to credentials, environments, and connected tools strictly needed to complete delivery.

• We access only what is necessary for the agreed scope.
• We avoid retaining sensitive credentials beyond delivery needs.
• We recommend rotating credentials after implementation.

6. Data Retention

We retain business records only as long as needed for service delivery, support, accounting, and legal obligations. You may request deletion where applicable.

7. Data Security

We apply reasonable technical and operational safeguards. No system is perfectly secure, so we cannot guarantee absolute security in every circumstance.

8. Your Rights

For UK users, your data rights are handled under UK GDPR and the Data Protection Act 2018. Depending on your jurisdiction, you may also have rights to access, correct, delete, or restrict your data.

To request these actions, contact us using the details below.

9. Cookies and Analytics

We use minimal cookies and analytics signals necessary for site functionality and performance monitoring. We do not run third-party behavioral ad tracking.

10. Children's Privacy

Our services are not intended for individuals under 18, and we do not knowingly collect data from children.

11. Policy Changes

We may update this Privacy Policy from time to time. Changes are posted here with an updated date.

12. Contact

Questions about privacy: info@aidevelopers.tech, cal.com/zacfrulloni/15-min-strategy-call or @zacfrulloni